FAQ
Shipping
- Due to items being handmade orders ship within 3-4 weeks of your payment unless otherwise stated.
- I ship via USPS. Usa orders are shipped first class or priority mail. Orders elsewhere are shipped first class international mail with tracking
- Domestic shipping is free on orders $50+. International discounts for orders $150+
- Orders ship in a Usps priority mailer or plain packaging.
- Buyer is responsible for any taxes, customs, and VAT charges.
Have questions or concerns feel free to email me info@shopkinkygirly.com
Items are made for fashion and light play only. Products are not to be used for suspension! Not liable for any injury.
Payment
- I accept all major credit cards, gift cards issued through our site and paypal.
- All taxes apply.
- If you'd like to cancel an order please email sales@shopkinkygirly.com within 72 hrs. 10% restocking fee may apply.
Gift Cards
-Gift cards issued through our site are emailed to you after purchasing. Please make sure your email address is correct.
- Gift cards never expire unless otherwise stated.
- Gift cards can only be used towards future purchases.
Refunds and Exchanges
-Please make sure to ask for more photos and or more info on the garment you are interested in before purchasing if you have any questions. info@shopkinkygirly.com
- Due to the intimate nature of our items all items are final sale unless defective.
- I cannot refund any shipping costs if your order was shipped.
- Refunds issued as store credit only. You must contact us within 3 business days of receipt at sales@shopkinkygirly.com with order number & reason for return. If approved store credit is issued once I receive the item. Store credit code will be emailed to email address left with your original order. Returned orders are subject to 20% restocking fee.
Care instructions
Elastic items: Clean with damp cloth or handwash. After washing lay flat between towels and apply pressure to remove excess water without a lot of wringing. Then lay flat to air dry.
Leather: Its best to keep your harness away from water and sun as it will reduce the life of the leather. Wipe clean with a damp cloth if needed. We suggest conditioning your harness after every wear for the first 3 wears then, every 5-15 wears or when needed. Neatsfoot, Mink, and Jojoba oil are good conditioners at a low price point. Use a soft cloth or clean fingers to apply and work in conditioner. Wipe off any excess.
Skirts, tops, and panties: Hand wash with mild detergent. Lay flat to dry.
Vegan/Biothane: Clean with a mild soap and water. Make sure to dry off all the hardware/metal to prevent tarnishing and/or damage. If you own multiple colors of the vegan material store them separately so none of them touch, darker colors may bleed onto lighter colors. Do not wear with clothing or lingerie that is freshly dyed or is a dark color and has never been washed, the dye from that item may bleed onto your vegan leather.
Collaborations
Send all inquiries to info@shopkinkygirly.com. Include links to model and photographers professional portfolio. I usually have a high volume of requests for collaborations only serious inquiries will be contacted. Due to the handmade nature of my items please submit your request well in advance of your shoot.
I offer discounts for photographers, models, stylists, & bloggers contact us at info@shopkinkygirly.com